What's happening

We are transitioning our billing system to use an updated version of the connectivity software for our payment systems gateway provider, eWAY.

As part of the change, all stored credit card details will be cleared. This means that the next time you have an invoice due for payment you will need to re-load your credit card details so that payment can be successfully processed through our billing system. They will then be stored until your card expires or you wish to use a different card for your payments.

This change is taking effect immediately so if you get a payment failed message on an invoice, please log in and make the payment again manually via our client area at https://client.ozcart.com/clientarea.php

If you have any questions, please let us know.

What you need to do:

Unless you have a bill due you do not need to do anything at the current time. When you next have an invoice due you will need to manually make the payment by logging in to your client area and re-adding your credit card details. These will then be stored securely just as it has always been the case.

Saturday, March 4, 2017

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