Ozcart V5: New features released in August 2018

We've got some exciting new features released and some bugs fixed. Here's the list and a description of each one: More email notifications The store owner will now receive email notifications for when a return (RMA) is requested by a customer (the customer will also receive an email when he submits an RMA). When an affiliate signs up, an ... Read More »

2nd Sep 2018
Ozcart Ecommerce acquisition - new ownership

Hi everyone, My name is Ramsey Khalaf and I am happy to announce that I have acquired Ozcart Ecommerce from Brooke Hardwick. I would appreciate it if you could take a few minutes to read the following. I am a website specialist and always strive to improve existing systems. Aside from my enthusiasm for technology and prompt, friendly customer ... Read More »

11th Apr 2018
v2/v3/v4/v5 customers getting locked out of their store admins after attempting to check email

** This notice relates to customers who have email address functionality on their plans **Some customers on the v2, 3, 4, and 5 platforms who have email functionality on their plans have been logging support tickets about getting locked out of their sites. When you are locked out, you can't view your webmail, download emails, and your site looks ... Read More »

26th Feb 2018
Email issues RESOLVED 23/5/17

** Update 11.15pm **At the present time, the email connections issue appears resolved and emails are working as normal. If you are still having problems, please submit a ticket so we can investigate.We have been monitoring the logs and noticed that some customers are using unauthenticated "Plain text" passwords for connecting to their email ... Read More »

23rd May 2017
Server Upgrades COMPLETED - Planned Maintenance Scheduled Friday 19 May

*** Server maintenance has completed successfully ***----------------------------------------------------------------------------------This Friday night we will be performing routine server maintenance and upgrading server hardware for improved performance and scalability. We are also making operating system changes for enhanced security. The ... Read More »

18th May 2017
Facebook and Support

We have recently seen some customers trying to contact us with Support enquiries via social media channels like Facebook chat. We would like to remind customers we do not actively monitor chat because our social media pages are only used for public announcements or marketing communications.How to get Tech SupportALL support enquiries must be ... Read More »

5th May 2017
SecurePay updates

SecurePay have updated the url for their "frame" and "direct post" based payment gateway software (where the card details box is shown inside a box on your checkout). We have commenced updating the URLs for customers using SecurePay for their customers. If you are using SecurePay and get a message saying that your payment could not be completed ... Read More »

3rd Apr 2017
** IMPORTANT CHANGES ** Ozcart Billing System

What's happening--------------------We are transitioning our billing system to use an updated version of the connectivity software for our payment systems gateway provider, eWAY.As part of the change, all stored credit card details will be cleared. This means that the next time you have an invoice due for payment you will need to re-load your ... Read More »

4th Mar 2017
CommWeb Payments

Commonwealth Bank have launched a new platform that all customers switching to Commonwealth Bank will be required to use.Existing customers already using CommWeb are not affected. The MIGS platform continues to be used and supported by Commonwealth Bank.We will be building new integrations for all platforms to support ths new gateway but this will ... Read More »

22nd Feb 2017
phpmailer updates

All customer updates have had a patch applied to their sites to address potential vulnerabilities in third party programming plugin called "phpmailer" that sites use to send out customer order emails with. phpmailer is used in over a million websites worldwide including non shopping cart websites like Wordpress, and just prior to Christmas 2016 ... Read More »

14th Jan 2017