Ozcart V5: New features released in June, 2019

We've released quite a few updates to our latest version of Ozcart. One of the many benefits of this hosted shopping cart is that you get updates without manually updating your shopping cart as we take care of it for you. With that said, here's what we have to offer for June, 2019.   We're placing this first as it has important changes that ... Read More »

28th Jun 2019
New free website personalisation service

Ozcart staff currently take care of hosting, security, updates & bug fixing, new feature additions, and the technology, but we wanted to go further and offer you a bit of help in setting up and in improving your online stores.   We now offer website personalisation for Standard and Plus plans. This new service is free and is already ... Read More »

19th Jun 2019
Number of login attempts increased

We'd like to let you know that, due to the amount of users getting their IP blocked for attempting to log in to their email or other services incorrectly, we have increased the number of attempts allowed. The exact numbers will not be published here but can be provided upon request, only to our clients. Additionally, for email services (where you ... Read More »

5th Jun 2019
Ozcart V5: New features released in April, 2019

We’re happy to announce a huge update to Ozcart. We’ve been working on improving Ozcart since we took over last April, 2018. This update includes new features that we have been working on since last September, 2018. We recommend going through these changes one by one so that you can learn how to use them and for you to remember that they are ... Read More »

29th Apr 2019
Ozcart V5: New features released in August, 2018

We've got some exciting new features released and some bugs fixed. Here's the list and a description of each one: More email notifications The store owner will now receive email notifications for when a return (RMA) is requested by a customer (the customer will also receive an email when he submits an RMA). When an affiliate signs up, an ... Read More »

2nd Sep 2018
Ozcart Ecommerce acquisition - new ownership

Hi everyone, My name is Ramsey Khalaf and I am happy to announce that I have acquired Ozcart Ecommerce from Brooke Hardwick. I would appreciate it if you could take a few minutes to read the following. I am a website specialist and always strive to improve existing systems. Aside from my enthusiasm for technology and prompt, friendly customer ... Read More »

11th Apr 2018
v2/v3/v4/v5 customers getting locked out of their store admins after attempting to check email

** This notice relates to customers who have email address functionality on their plans **Some customers on the v2, 3, 4, and 5 platforms who have email functionality on their plans have been logging support tickets about getting locked out of their sites. When you are locked out, you can't view your webmail, download emails, and your site looks ... Read More »

26th Feb 2018
Email issues RESOLVED 23/5/17

** Update 11.15pm **At the present time, the email connections issue appears resolved and emails are working as normal. If you are still having problems, please submit a ticket so we can investigate.We have been monitoring the logs and noticed that some customers are using unauthenticated "Plain text" passwords for connecting to their email ... Read More »

23rd May 2017
Server Upgrades COMPLETED - Planned Maintenance Scheduled Friday 19 May

*** Server maintenance has completed successfully ***----------------------------------------------------------------------------------This Friday night we will be performing routine server maintenance and upgrading server hardware for improved performance and scalability. We are also making operating system changes for enhanced security. The ... Read More »

18th May 2017
Facebook and Support

We have recently seen some customers trying to contact us with Support enquiries via social media channels like Facebook chat. We would like to remind customers we do not actively monitor chat because our social media pages are only used for public announcements or marketing communications.How to get Tech SupportALL support enquiries must be ... Read More »

5th May 2017